| 1 |
Timed Out - Server Unavailable. |
- Internet disconnected or dropped out
- Issues connecting to SkyCiv server.
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- Check you are connected to the internet by visiting another website.
- Verify you can connect to the SkyCiv server
- Contact support@skyciv.com if problem persists
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| 2 |
Timed Out - Solution took too long. |
- There is a disconnected member or node, causing the solver to fail
- Model is too large for solver (typically > 20,000 members or > 10,000 plates)
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- Increase the solver timeout in Settings > Solve > Solver Timeout
- Run Repair Model (Advanced > Model Repair) to locate model issues
- Delete parts of the model and resolve to try and locate source of error
- Open Datasheet for each element, and review the input for any missing/incorrect data
- Reduce the size of your model and try solve again
- Contact support@skyciv.com if problem persists
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| 3 |
Server Error |
- Issues connecting to SkyCiv server.
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- Verify you can connect to the SkyCiv server
- Contact support@skyciv.com if problem persists
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| 101 |
Unauthorized Access |
- There was an issue with authorization or access
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- Contact support@skyciv.com
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| 102 |
Please add a member |
- There are no members
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- Add a member by connecting two nodes: How to add a member
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| 103 |
Please add a load |
- There are no loads (forces) applied to the structure
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- Add a point load, distributed load, moment or area load
- Turn on Self Weight
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| 104 |
Please add a support |
- There are no supports to restrain your model
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- Add a support at a node: How to add a support
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| 105 |
Please add a section |
- No Section has been defined for a member
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- Add a section to your model via the Section Builder: How to add a Section
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| 106 - 109, 116, 117 |
(*Attribute Name*) of Section ## cannot be zero |
- Missing data for Section Properties
- Old Data
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- Open the Section in question and review the input, looking for missing data, 0 or incorrect input
- Delete the Section in question and re-enter and resubmit the data
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| 110 |
Structure is not constrained |
- The structure is not static
- The structure is unrestrained in one or more degrees of freedom
- Insufficient supports or fixities within supports
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- Add more supports and see if the structure solves. If it does, it is possible there are not enough supports to constrain the model, and it is not static.
- Change your supports to all Fixed (FFFFFF) and see if the structure solves. If it does, it is possible there are insufficient Fixed ('F') degrees of freedom (add more F's)
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| 111 |
Please remove disconnected Node # x |
- Node number x is floating and not connected to anything
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- Connect a plate or member to the node
- Remove the node
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| 112 |
Please remove disconnected Element (Member) # x |
- Element number x is floating and not connected to the rest of your structure
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- Connect element to the rest of your structure via a node
- Remove the element
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| 113 |
Structure is not constrained |
- The structure is compeltely unrestrained in some translational direction (X, Y or Z)
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- Change a support to all Fixed (FFFFFF) and see if the structure solves.
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| 114, 115, 118 |
Solve Error |
- There was an issue during solving. Could be an issue with the model or input
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- Run Repair Model (Advanced > Model Repair) to locate model issues
- Check for any disconnected nodes, elements or plates. Inspect to ensure your entire model is connected by nodes.
- Delete parts of the model and resolve to try and locate source of error
- Open Datasheet for each element, and review the input for any missing/incorrect data
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| 300, 301 |
Non-Linear Static Analysis failed to converge |
- The structure may not be stable, with insufficient restraints or supports
- The structure could be buckling
- If cables exist in the model: Cables may cause the model to not converge
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- Increase convergence tolerance in Settings > Solve > Convergence Tolerance
- Add more supports to your structure
- Try to run a Linear Static + Buckling Analysis and check whether structure is buckling
- Increase the size of the sections to determine whether structure is buckling
- If cables exist in the model: Try these cable tips to get your model to solve.
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