Frequently Asked Questions

You have questions, we have answers.
How does the functionality compare?

The SkyCiv Platform has the same level of functionality than most traditional structural analysis software - in the case of some competitors, we have more.

How long does it take to learn SkyCiv?

SkyCiv is more than 10x easier to learn. Of our Professional Users surveyed, 95% voted Structural 3D takes less than 2 weeks to learn! (Industry average is about 4 months)

How are the results in SkyCiv

SkyCiv Software is continually compared and verified against existing software, using automated and manual QA processes. We also show full working via detailed reports!

Can I purchase annually?

We offer discounted yearly accounts for Basic and Professional accounts. These can be purchased via credit card or email us at for an invoice.

Can I cancel at anytime?

Our Flexible accounts can be cancelled at anytime! Simply toggle the switch to Flexible for this option. These accounts are still a subscription, but allow you to cancel whenever you like.

Can I share licenses?

Licenses are designed for a single user. There is a limit to the number of IP and devices you can use in a month. To avoid lockouts, try adding seats to your subscription - you'll save on your own subscription too!

What is your refund policy?

We offer a 30 day guarantee on Professional Accounts. We stand by the quality of our software. We're sure you'll love it, but if you find it doesn't deliver as promised, we'll happily refund your purchase price.

What kind of support do I get?

Depending on your account type you will receive different levels of support. Students and Basic accounts receive basic technical support with software, whereas the Professional Account will also receive full engineering support.

Do you have discounts for students?

Yes, student accounts are deeply discounted for educational purposes only. This requires an activation process (via student email and/or ID). Click here for our Student Version.

Any other Questions? Try our Documentation!

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